SNP Homes Ltd is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect the following personal information:

Name

Postal address

Email address

Telephone number

Property requirements and preferences

Financial information where necessary for tenancy referencing

Identification documents where required by law

Information provided through enquiry forms

Website usage information, including cookies and IP addresses

How We Use Your Information

We use your personal information to:

Respond to your enquiries

Arrange property viewings and valuations

Provide sales, lettings and property management services

Process tenancy applications

Carry out identity verification and Anti-Money Laundering (AML) checks where required

Communicate with landlords, tenants, buyers and sellers

Comply with legal and regulatory obligations

Improve our website and services

Send marketing communications where you have given your consent

Legal Basis for Processing

We process your personal information where:

You have given your consent.

It is necessary to perform a contract with you.

We are required to comply with a legal obligation.

We have a legitimate business interest that does not override your rights and freedoms.

Sharing Your Information

We may share your information with trusted third parties where necessary, including:

Landlords and tenants

Buyers and sellers

Solicitors

Mortgage advisers

Referencing providers

Maintenance contractors

Deposit protection schemes

Government departments and regulatory authorities where required by law

We never sell your personal information to third parties.

Data Security

We use appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to meet legal and regulatory requirements.

Your Rights

Under UK GDPR, you have the right to:

Access your personal information

Request correction of inaccurate information

Request erasure of your personal information where applicable

Restrict or object to processing

Request the transfer of your data

Withdraw consent where processing is based on consent

Lodge a complaint with the Information Commissioner’s Office (ICO)

Cookies

Our website uses cookies to improve functionality, analyse website traffic and enhance your browsing experience. You can manage your cookie preferences through your browser settings.

Contact Us

If you have any questions about this Privacy Notice or how we process your personal information, please contact us:

SNP Homes Ltd

Email: info@snphomes.co.uk

If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner’s Office (ICO).